Privacy Policy

1. Data Controller

For the purposes of applicable data protection law, the data controller is Redteam Solutions. Enquiries relating to this Policy or to the processing of your personal data may be addressed to us at info@redteam.solutions. We will respond to legitimate requests within the time limits prescribed by applicable law.

2. Categories of Personal Data We Collect

We collect and process personal data only to the extent necessary for the purposes described in this Policy. Depending on your relationship with us, this may include:

• Identity and contact data: name, surname, job title, employer, e-mail address and telephone number, provided when you contact us or enter into a business relationship with us;
• Commercial data: information relating to proposals, contracts, invoicing and project delivery;
• Technical data: IP address, browser type and version, device identifiers, operating system, referral source and pages visited, collected automatically when you use our website;
• Communication data: the content of correspondence you send to us, including e-mail and contact form submissions.

3. Purposes and Legal Bases of Processing

We process personal data on the following legal bases: (a) performance of a contract, where processing is necessary to provide our consultancy, development or partnership services; (b) legitimate interests, including operating and securing our website, developing our services and conducting business correspondence, provided such interests are not overridden by your rights; (c) legal obligation, where processing is required by tax, commercial or other applicable legislation; and (d) consent, where required for non-essential cookies and marketing communications. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies as described in detail in our Cookie Policy. Non-essential cookies are used only with your consent, which you may grant, refuse or modify at any time through the cookie preferences panel available on our website.

5. Disclosure of Personal Data

We do not sell personal data. We may share personal data with the following categories of recipients, in each case only to the extent necessary and subject to appropriate safeguards:

• Service providers acting on our behalf (hosting, analytics, communication tools), bound by data processing agreements;
• Business partners, including telecommunication partners, where required to deliver services you have requested;
• Professional advisers (lawyers, accountants, auditors) subject to duties of confidentiality;
• Public authorities, where disclosure is required by law or by an enforceable governmental request.

6. International Transfers

Where personal data is transferred to jurisdictions that do not provide an equivalent level of data protection, we implement appropriate safeguards, including contractual protections consistent with recognised international standards, and we transfer data only where a lawful transfer mechanism exists.

7. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of legal, accounting and reporting requirements. Retention periods are determined by reference to the nature of the data, the purposes of processing and applicable statutory limitation periods. Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

8. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction, including encryption in transit, access controls and the principle of least privilege. While no method of transmission or storage is entirely secure, we review and improve our security measures on an ongoing basis.

9. Your Rights

Subject to applicable law, you have the right to:

• request access to the personal data we hold about you;
• request rectification of inaccurate or incomplete data;
• request erasure of your personal data where there is no lawful basis for continued processing;
• request restriction of processing or object to processing based on legitimate interests;
• receive your data in a structured, commonly used, machine-readable format (data portability);
• withdraw consent at any time, where processing is based on consent;
• lodge a complaint with the competent supervisory authority.

10. Amendments to this Policy

We may amend this Privacy Policy from time to time to reflect changes in law, technology or our business. The current version, together with its effective date, is published on this page. Material changes will be communicated by appropriate means. Your continued use of our website following publication of an amended Policy constitutes acknowledgement of that Policy.